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mediumDynamicsDynamics 365 Contact Centernew featurem365_message_center · Oct 28, 2026

Dynamics 365 Contact Center – Boost contact center efficiency with Real Time Streaming Analytics

Microsoft is introducing Real-Time Streaming Analytics in the Dynamics 365 Contact Center supervisor workspace, allowing supervisors to monitor performance in near real-time without dashboard refreshes. This enhances operational efficiency and decision-making for contact center managers.

“Services: Dynamics 365 Apps. We are introducing Real-Time Streaming Analytics in the new Contact Center supervisor workspace application, providing supervisors with near real-time visibility into Dynamics 365 Contact Center performance without requiring dashboard refreshes. This feature will be generally available st…”
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Dynamics 365 Contact Center – Boost contact center efficiency with Real Time Streaming Analytics | 365Forge