Hardware upgrade - unlinked account - Microsoft Q&A

A user is experiencing issues activating their new PC after upgrading hardware, despite being able to link it to their Microsoft account. This issue impacts the activation process and may require further troubleshooting.

“Hi all, I've just upgraded my PC. I've managed to link this new PC to my account and its even reflected on my Microsoft devices list. Despite this i am not able to activate it. I've tried everything, including the 'I changed hardware' in the activate troubleshooter. When i do this no devices are show when it asks me …”

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Audience

end_user

Environment

cloudon_premises

Classification confidence: 75%

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