Consistent BSOD VIDEO_MEMORY_MANAGEMENT_INTERNAL when laptop is plugged in. - Microsoft Q&A

A user experiences a consistent Blue Screen of Death (BSOD) with the error code VIDEO_MEMORY_MANAGEMENT_INTERNAL when their laptop is plugged into its charger. This issue affects end users and may require hardware or driver updates.

“As stated, my laptop has a BSOD consistently within ~10 minutes of use as long as it is actively plugged into the charger provided with the laptop. The error is always VIDEO MEMORY MANAGEMENT INTERNAL with a number code next to it that I can't read as it restarts too quickly, sorry. I have tried updating my display d…”

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Audience

end_user

Environment

on_premises

Classification confidence: 80%

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