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mediumDynamicsContact Centernew featurem365_message_center · Sep 3, 2026
Dynamics 365 Contact Center- Use data masking to protect customer data
Dynamics 365 Contact Center is introducing data masking to protect customer data, which will reach GA in September 2026. This feature enhances compliance and security for organizations handling sensitive information.
“Services: Dynamics 365 Apps. We are announcing the ability to use data masking to protect customer data in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2026.<br><br> <b>How does this affect me?</b><br> With this feature, customer service representatives can select individ…”
View original article →Compliance
GDPRPCI
Security
data_protection
Audience
admindeveloper
Environment
cloud
Ontology Topics
AZ-500
Classification confidence: 90%
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