Feed / Teams
mediumTeamsCall Queuenew featurelink_discovery · Jul 16, 2026

[Docs] Create a Call Queue in Microsoft Teams

Microsoft Teams now supports creating Call Queues, enabling organizations to manage incoming calls through automated routing and queue management. This feature enhances call handling capabilities for Teams users.

“Linked from "User presence in Teams - Microsoft Teams": Create a Call Queue in Microsoft Teams”
View original article →
Audience
adminend_user
Environment
cloud
Ontology Topics
MD-102
Classification confidence: 90%
Loading correlations…
[Docs] Create a Call Queue in Microsoft Teams | 365Forge