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mediumTeamsnew featurem365_message_center · Sep 28, 2026
Microsoft Teams: Enable Teams apps and agents for existing applications in your organization
Microsoft Teams introduces a feature to enable existing applications like ServiceNow and Workday as Teams apps and agents, improving the integrated experience for users.
“Services: Microsoft Teams. <p><b>[What and why]</b></p><p>Organizations often use third-party applications such as ServiceNow, Workday, Jira, and others, but the corresponding Microsoft Teams apps and agents may not be enabled for users. As a result, users may switch between Teams and other applications even when an …”
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admin
Environment
cloudhybrid
Classification confidence: 95%
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