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mediumDynamicsDynamics 365 Contact Centerpreviewm365_message_center · Aug 13, 2026
Dynamics 365 Contact Center - Use voice biometrics to authenticate for increased security
Dynamics 36,5 Contact Center is introducing voice biometrics for authentication in public preview on August 31, 2026, enhancing security by reducing fraud risks.
“Services: Dynamics 365 Apps. We are announcing the ability to use voice biometrics to authenticate for increased security in Dynamics 365 Contact Center. This feature will reach public preview on August 31, 2026.<br><br> <b>How does this affect me?</b><br> The authentication and anti-fraud agent offer valuable capabi…”
View original article →Identity
authentication
Security
threat_protection
Audience
adminsecurity_engineer
Environment
cloud
Classification confidence: 95%
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