Microsoft 365 account – password rejected, verification codes not arriving and unable to contact support - Microsoft Q&A

A user is experiencing issues with their Microsoft 365 account, including password rejection and inability to verify identity. This issue impacts end-user access and may require authentication or security resolution.

“Hi, I’m hoping someone can help because I seem to be going around in circles with Microsoft support. I have a personal Microsoft account which I use for my paid Microsoft 365 subscription . I pay for Microsoft 365 monthly, but I’m currently unable to access my account. My usual password is suddenly being shown as inc…”

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Identity

authentication

Security

threat_protectionendpoint_security

Audience

end_user

Environment

cloud

Classification confidence: 80%

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