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lowOfficelearn_exchange · Sep 12, 2026

Microsoft 365 Word doesn't work - Microsoft Q&A

Users are experiencing issues with slow file opening and disappearing Word documents in Microsoft 365, impacting productivity.

“My Microsoft 365 Word is slow to open files from OneDrive, then disappears with a circle going round when you try to edit. I have spent hours over two days following instructions from bots and none have worked. I need a person to call me to fix this.”
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Audience
end_user
Environment
cloudon_premises
Classification confidence: 70%
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Microsoft 365 Word doesn't work - Microsoft Q&A | 365Forge