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mediumTeamsTeams Phone Agentupdatelearn_teams · Jul 28, 2026

Manage - Resource accounts for Teams Phone Agent, Auto Attendant, and Call Queue - Microsoft Teams

Microsoft Teams has updated its management of resource accounts for Teams Phone Agent, auto attendants, and call queues, including changes to licensing, deletion, and account visibility. This update affects administrators managing these features.

Learn how to manage resource accounts for Teams Phone Agent, auto attendants, and call queues, including licensing changes, deletion, and hiding accounts from Teams users.
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Audience
admin
Environment
cloud
Classification confidence: 95%
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Manage - Resource accounts for Teams Phone Agent, Auto Attendant, and Call Queue - Microsoft Teams | 365Forge