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lowDynamicsCustomer Servicelearn_dynamics365 · Sep 22, 2026

Manage cases, workloads, and service commitments in Dynamics 365 Customer Service - Training

Training on managing cases, workloads, and service commitments in Dynamics 365 Customer Service to improve customer support operations.

“Learn how to manage cases and workloads, apply service-level agreements, and define customer support entitlements in Dynamics 365 Customer Service.”
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Audience
admin
Environment
cloudon_premises
Classification confidence: 80%
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Manage cases, workloads, and service commitments in Dynamics 365 Customer Service - Training | 365Forge