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mediumDynamicsDynamics 365 Contact Centerga releasem365_message_center · Jul 30, 2026
Dynamics 365 Contact Center - Language support for quality and coaching evaluations, insights, and nudges
Dynamics 365 Contact Center now supports language for quality and coaching evaluations, insights, and nudges, enabling admins and supervisors to view evaluations and quality scores. This feature is set to reach general availability on August 31, 2026.
“Services: Dynamics 365 Apps. We are announcing language support for quality and coaching evaluations, insights, and nudges in Dynamics 365 Contact Center. This feature will reach general availability on August 31, 2026.<br><br> <b>How does this affect me?</b><br>With this feature, admins and supervisors can view eval…”
View original article →Audience
adminsupervisor
Environment
cloud
Classification confidence: 95%
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