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lowOtherlearn_purview · Sep 12, 2026

Paid for 365 subscription , subscription still shows expired - Microsoft Q&A

A user is experiencing issues with their Microsoft 365 subscription not renewing despite a recent payment, causing tools to display as unlicensed.

“I have made a payment regarding 365 subscription two days ago. The amount was debited from my bank account instantly but the subscription was not renewed. I checked several times but nothing helped. It's been 2 days now and the issue isn't resolved. My tools have "unlicensed" tag . HELP”
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Paid for 365 subscription , subscription still shows expired - Microsoft Q&A | 365Forge