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lowDynamicsCustomer Servicepreviewm365_message_center · Aug 13, 2026

Dynamics 365 Customer Service - Monitor intraday performance against forecast

Dynamics 365 Customer Service is introducing an intraday performance report in preview, available starting August 28, 2026, to help monitor service performance against forecasts.

Services: Dynamics 365 Apps. We are announcing the addition of intraday performance reports in Dynamics 365 Customer Service. This new report will reach public preview on August 28, 2026.<br><br><b>How does this affect me?</b><br> The intraday performance report will become available in the Copilot Service workspace …
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Audience
admindeveloper
Environment
cloud
Classification confidence: 95%
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Dynamics 365 Customer Service - Monitor intraday performance against forecast | 365Forge