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lowWindowslearn_purview · Sep 12, 2026

My camera does not work consistently for facial recognition when signing in. - Microsoft Q&A

Users experiencing inconsistent facial recognition on Surface Pro 8 due to potential camera issues, impacting user experience.

“I have a surface pro 8. I use the facial recognition for sign in. The camera does not work consistently. Sometimes it does not see me even though the light comes on indicating that the camera is working. Is there something wrong with the computer?”
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Security
endpoint_security
Audience
end_user
Environment
on_premises
Classification confidence: 75%
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My camera does not work consistently for facial recognition when signing in. - Microsoft Q&A | 365Forge