Frequently asked questions about synchronizing records between Microsoft Dynamics 365 apps and Microsoft Outlook

Microsoft updated the synchronization methods between Dynamics 365 and Outlook, introducing the Dynamics 365 App for Outlook as of the December 2016 Update. This change affects how users interact with their CRM data directly from Outlook, improving integration capabilities.

“Frequently asked questions about synchronizing records betwee... There are three ways to use Microsoft Dynamics 365 and Outlook together: Dynamics 365 App for Outlook Dynamics 365 for Outlook (legacy add-in) Microsoft Exchange folder tracking As of the December 2016 Update for Dynamics 365 (online and on-premises), D…”

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Audience

adminend_user

Environment

cloudhybridon_premises

Classification confidence: 90%

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