Dynamics 365 Contact Center - Start quality and coaching in one click with out-of-box criteria

“Services: Dynamics 365 Apps. We are announcing the ability to start quality and coaching in one click with out-of-box criteria in Dynamics 365 Contact Center. This feature will reach general availability on August 31, 2026.<br><br> <b>How does this affect me?</b><br> Every organization now includes a set of out-of-bo…”