outlook signin fails - Microsoft Q&A

Users are experiencing issues signing into Outlook with Microsoft accounts, encountering errors like 'something went wrong try again' and issues adding Gmail accounts, indicating potential authentication or configuration problems.

“I click on outlook icon and it opens a web page with microsoft sign in, I click continue but it returns message "something went wrong try again" I deleted all cookies. Checked credentials ("no windows credentials"). Went to control panel, mail, and tried to add my gmail account but says 'name cannot be matched to nam…”

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Identity

authentication

Audience

end_usersupport_engineer

Environment

cloud

Classification confidence: 80%

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