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mediumDynamicsDynamics 365 Contact Centerga releasem365_message_center · Sep 1, 2026
Dynamics 365 Contact Center - Teams Presence Sync
Dynamics 365 Contact Center now supports Teams Presence Sync, allowing admins to synchronize presence status between Dynamics Contact Center and Microsoft Teams, enhancing collaboration and availability visibility.
“Services: Dynamics 365 Apps. We are announcing the ability to configure the presence sync between Dynamics Contact Center and Microsoft Teams. This feature will reach general availability on September 30, 2026.<br><br> <b>How does this affect me?</b><br> Teams Presence Sync will enable admins to sync the presence sta…”
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Audience
admin
Environment
cloud
Ontology Topics
MB-910MB-920
Classification confidence: 95%
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