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mediumDynamicsDynamics 365 Contact Centerpreviewm365_message_center · Jul 30, 2026

Dynamics 365 Contact Center - Split recordings speaker-wise in closed conversation view (Preview)

Dynamics 365 Contact Center introduces a preview feature to split recordings by speaker in the closed conversation view, enhancing call analysis capabilities for admins and developers.

Services: Dynamics 365 Apps. We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will reach general availability on August 31, 2026.<br><br><b>How does this affect me?</b><br>This feature enables you to split recordings by speaker i…
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Audience
admindeveloper
Environment
cloud
Ontology Topics
MB-910MB-920
Classification confidence: 95%
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Dynamics 365 Contact Center - Split recordings speaker-wise in closed conversation view (Preview) | 365Forge