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mediumDynamicsDynamics 365 CRMnew featuredynamics_blog · Oct 8, 2026
Bringing CRM into the flow of work and agents into business process for sales and service teams
New Dynamics 365 CRM skills and agentic capabilities enhance customer context integration, improving sales and service team workflows.
“Explore new Dynamics 365 CRM skills and agentic capabilities that bring customer context and actions into the flow of work for sales and service teams. The post Bringing CRM into the flow of work and agents into business process for sales and service teams appeared first on Microsoft Dynamics 365 Bl”
View original article →Audience
admindeveloper
Environment
cloudon_premises
Ontology Topics
MD-102
Classification confidence: 90%
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