Outlook for the web will not receive or send email. - Microsoft Q&A

Outlook.com users are experiencing issues receiving or sending email, with mail only showing up through March 2023, and internal addresses not appearing as aliases, affecting their email functionality.

“1. My Microsoft account sign-in is<PII removed> .com]. 2. Outlook.com shows only mail through March 2023. 3. The mailbox does not receive new mail. 4. Messages sent from Outlook.com do not arrive. 5. An internal address <PII removed> .com appears in the account, but it is not listed as an alias. 6. My active email is…”

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Audience

end_usersupport_engineer

Environment

cloud

Classification confidence: 95%

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