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mediumDynamicsDynamics 365 Contact Centerga releasem365_message_center · Aug 12, 2026
Dynamics 365 Contact Center – Use voice biometrics to authenticate for increased security
Dynamics 365 Contact Center introduces voice biometrics authentication to enhance security for call center users, reaching general availability on September 15, 2026.
“Services: Dynamics 365 Apps. We are announcing the ability to authenticate using voice biometrics in Dynamics 365 Contact Center. This feature will reach general availability on September 15, 2026.<br><br> <b>How does this affect me?</b><br> This feature allows your end users to securely authenticate into your call c…”
View original article →Identity
authentication
Security
threat_protectionidentity_security
Audience
adminsecurity_engineer
Environment
cloud
Ontology Topics
MB-910MB-920
Classification confidence: 95%
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