Messages sent from a shared mailbox aren't saved to the Sent Items folder - Exchange

This update addresses an issue where messages sent from a shared mailbox in Exchange are not being saved to the Sent Items folder. This affects users who send emails on behalf of others and impacts email tracking and compliance.

“Messages sent from a shared mailbox aren't saved to the Sent Items folder Symptoms Assume that you're using Microsoft Outlook 2016 or a later version, and you've been delegated permission to send email messages as another user or on behalf of another user from a shared mailbox. Method 1 Configure the mailbox to save …”

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Identity

authorization

Security

endpoint_security

Audience

adminend_user

Environment

cloudhybridon_premises

Ontology Topics

MD-102

Classification confidence: 95%

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