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mediumDynamicsCustomer Insights MCP Servernew featurelink_discovery · Jul 16, 2026

[Docs] Customer Insights MCP Server

Introduced Customer Insights MCP Server as part of the intelligence layer for agentic customer experience. This new component provides the foundational infrastructure for customer insights capabilities within Dynamics 365.

“Linked from "Customer insights, reimagined: The intelligence layer powering agentic customer experience": Customer Insights MCP Server”
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Audience
developeradmin
Environment
cloud
Ontology Topics
AZ-500
Classification confidence: 85%
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[Docs] Customer Insights MCP Server | 365Forge