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mediumDynamicsCustomer Insights – Journeysga releasem365_message_center · Aug 17, 2026

Dynamics 365 Customer Insights – Journeys - Transform customer journeys into action with record creation

Dynamics 365 Customer Insights – Journeys is reaching general availability on September 15, 2026, allowing users to create downstream records from customer journeys.

Services: Dynamics 365 Apps. We are announcing the ability to transform customer journeys into action with record creation in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 15, 2026.<br><br><b>How does this affect me?</b><br>This feature gives you a single, flexib…
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Audience
admindeveloper
Environment
cloud
Ontology Topics
MB-910MB-920
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Dynamics 365 Customer Insights – Journeys - Transform customer journeys into action with record creation | 365Forge