Unable to switch the Offline to online in Classic Outlook - Microsoft Q&A

Users are unable to switch their email from offline to online in Classic Outlook, impacting their ability to access emails.

“My email is permanently offline, I have tried to switch it to online but the tab is Greyed out. I have search and followed the Guides I can find but nothing seems to work. Any help really appreciated please.”

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Audience

end_user

Environment

cloudon_premises

Classification confidence: 80%

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